Got Questions? We've Got Answers

Need help or have a quick question? You can email us at CustomerService@jed-co.com, chat with us live during business hours for the fastest response, or fill out the form below and we’ll get back to you within 1–3 business days — promise.

Looking for more info on specific topics? Visit our Wholesale, FAQ, or Returns & Exchanges pages to find what you need.

WHOLESALE FAQ Returns & Exchanges

Get In Touch

FAQ

Yes, we do! If your issue is urgent, give us a call at (888) 510-4607 — we’ll be happy to help.

Se habla Español.

Business Hours

  • Monday - Thursday: 9 AM - 5 PM EST
  • Friday: 8 AM - 4PM EST
  • Saturday - Sunday: Closed

Any messages or contact form submissions sent over the weekend will be answered the following business day.

The fastest way to reach us during business hours is through our live chat bubble located at the bottom right of the screen.