FAQ

STANDARD 100 by OEKO-TEX® is one of the world's best-known labels for textiles tested for harmful substances. It stands for customer confidence and high product safety. If a textile article carries the STANDARD 100 label, you can be certain that every component of this article, i.e. every thread, button and other accessories, has been tested for harmful substances and that the article therefore is harmless for human health. Because we care about our customers and our commitment to providing high-quality products.

Learn more about 100 Standard by OEKO-TEX

Figuring out the correct size online can be tough! If products run small you will see that included in the Details & Size Chart. We've also added Model Sizing information to most products. Lastly, we ask previous customers to review FIT - so be sure to check out product reviews to see what other folks are saying.

Many of our products are Unisex - so be sure to check the size charts, model sizes & reviews. If you still need help with sizing you can reach out via chat during business hours, and we will be happy to assist!

Unisex T-Shirts - we currently offer 3 styles of UNISEX short-sleeve t-shirts:

Garment Dyed - heavyweight, soft-washed, garment-dyed t-shirt. This is more of a "traditional" t-shirt with a roomier fit. 

Soft Tee -  lightweight semi-fitted, t-shirt - for those who like a thinner, softer tee that is a bit more fitted. 

Tie Dye - hand dyed cotton or cotton/poly blend (depending on color). 

Our return policy can be found here

Unfortunately, we do not do custom designs.

Sign up for email & text to receive exclusive offers and always be the first to know about promotions, product drops & sales!

Sign up using the pop up form on our website. You will need to confirm your email and if you choose to sign up for text as well, you'll get an additional offer! Once you confirm via the confirmation email you will be sent another email with your discount code. If you sign up for text you will receive that information directly to you phone.

Make sure you add CustomerService@jed-co.com to your contacts. If you do not receive an email from us, please check your junk mail first.

This offer cannot be combined with other offers. 1 use per customer. Offer expires 1 year from issuance.

Visit the Home Page and enter your email into the Newsletter pop-up. If you do not see a pop-up, scroll to the bottom of the page and enter your email under Newsletter.

Once you place an order you will receive a confirmation email. You will receive another email with tracking information once your order is ready to ship. If you signed up to be notified via text, your confirmation will be sent directly to your phone.

Make sure to add CustomerService@jed-co.com to your contacts so you don't miss our emails!

Carriers may mark a package as delivered and our automated emails will trigger, but the package in still en route. Generally, the package will arrive at your doorstep within the next 24 hours. If you do not receive your package within 24 hours please reach out.

We do our best to fulfill orders within 2-4 Business Days., if not sooner.

Once the package is picked up by the carrier, it depends on the shipping method. You will receive a notification & tracking number, so you can track your order right to your doorstep.

Weekends & Holidays may affect shipping timelines.

For more information, visit our Shipping Policy

Currently we do not have an option for international shipping.

Apple Pay, American Express, Discover, Meta Pay, PayPal, GPay, Visa, Venmo, Mastercard, & Shop Pay.

Shop Pay gives you more ways to buy now and pay later. There are no late or hidden fees, and you'll never pay more than you agreed to up front. You can check your balance in the Shop app any time.

How it works: 

1. Check out with Shop Pay.
Fill your cart and check out with Shop Pay.

2. Pick the payment plan that works for you.
Choose 4 interest-free payments or monthly installments.

3. Get what you want and pay over time.
You’ll be prompted to make the rest of your payments.

For more information, visit: Shop Pay Help Center